Message classification
Identify customer intent to support triage workflows.
Put customer context within reach.
AI-assisted message classification and response drafting informed by store policies, knowledge, and order context.
Request product access ↗Contextual response drafts
Generate suggested replies informed by the store and the order.
Support workflows
Bring customer messages and relevant information into the support process.
Availability
Existing implementation with AI-assisted classification and response generation. Contact us for access, onboarding, and current capabilities.
Our intended model is subscription software for merchants. Contact us for product access and current commercial terms.
Tell us about your
team and workflow.
Ask about product access, the education platform, pilot opportunities, or partnerships.
jonatas@dsjconnect.com ↗